Last Updated: 7-13-23

This Privacy Policy governs the manner in which Charlotte Electric Motors (“CE Motors,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (referred to as “User,” “you,” or “your”) of the cemotors.us website (the “Site”) and any related services provided by CE Motors (collectively, the “Services”). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Site and Services, you agree to the terms of this Privacy Policy.

  1. Information We Collect

1.1 Personal Information We may collect personal identification information from Users in various ways, including but not limited to, when Users visit our Site, register an account, place an order, subscribe to our newsletter, fill out a form, or contact us via phone or email. The personal information we may collect includes, but is not limited to, your name, email address, mailing address, phone number, billing information, and any other information voluntarily provided by you.

1.2 Order Information When you place an order through our Site, we collect information necessary to process and fulfill your order, including your shipping address, payment information, and details of the products you have purchased.

1.3 Non-Personal Information We may also collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users’ means of connection to our Site, such as the operating system and internet service providers utilized, and other similar information.

  1. How We Use Collected Information

2.1 Personal Information We collect and use personal information for the following purposes:

  • To process and fulfill orders: We use the information you provide to process and deliver your orders, including communicating with you about your order status and providing customer support.
  • To personalize the user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve customer service: The information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To send periodic emails: We may use the email address you provide to send you information and updates regarding your order, as well as occasional company news, updates, and promotions. You can unsubscribe from these emails at any time.

2.2 Non-Personal Information We may collect non-personal information for the purposes of improving our Site and Services and to enhance user experience. This information helps us analyze trends, administer the Site, track Users’ movements around the Site, and gather demographic information.

  1. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

  1. Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others, except as necessary to provide the Services or fulfill your orders. We may share your information with trusted third-party service providers who assist us in operating our business and servicing you, such as payment processors, shipping carriers, and email service providers. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  1. Third-Party Websites and Services

Our Site may contain links to third-party websites or services that are not owned or controlled by CE Motors. We are not responsible for the privacy practices or the content of these third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information or engaging in any transactions.

  1. Cookies

Our Site may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

  1. Changes to This Privacy Policy

CE Motors has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

  1. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

  1. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with us, please contact us at:

Charlotte Electric Motors Address: 124 N Lincoln St, Charlotte MI 48813 Phone: 5175434080 Email: [email protected]

This document was last updated on 7-13-23.