Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website https://www.cemotors.us (“Site”) and any orders you place with Charlotte Electric Motors LLC (“CEMOTORS,” “we,” “us,” or “our”). By accessing or using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. Definitions

  • “Buyer,” “you,” or “your” means any person or entity that accesses the Site or places an order.

  • “Products” refers to electric motors, motor parts, and related accessories sold by CEMOTORS.

2. Ordering and Acceptance

  1. Order Placement

    • You may place orders through our online storefront. All orders are subject to acceptance and availability.

  2. Order Confirmation

    • Upon placing an order, you will receive an email confirmation. This does not constitute acceptance; acceptance occurs when we ship the Products.

  3. Cancellation

    • You may request cancellation within 24 hours of order placement. After that, cancellations are at our discretion.

3. Prices and Payment

  1. Pricing

    • All prices are listed in U.S. dollars (USD). Prices on the Site are subject to change without notice.

  2. Taxes and Fees

    • Applicable sales tax and shipping charges will be added at checkout. You are responsible for any customs duties or import taxes on international orders.

  3. Payment Methods

    • We accept major credit cards and other methods displayed at checkout. Payment is due at the time of order placement.

4. Shipping and Delivery

  1. Shipping Methods

    • We offer standard and expedited shipping. Estimated delivery times appear at checkout.

  2. Risk of Loss

    • Risk of loss passes to you upon delivery to the carrier.

  3. Tracking

    • A tracking number will be provided via email once your order ships.

5. Returns and Refunds

  1. Return Eligibility

    • Returns must be requested within 30 days of delivery. Products must be unused, in original packaging, and in resalable condition.

  2. Return Process

    • Contact [email protected] to initiate a return. You will receive a Return Merchandise Authorization (RMA) and instructions for shipping.

  3. Refunds

    • Refunds will be issued to the original payment method within 5–7 business days of receiving the returned item, less any restocking fees or outbound shipping charges.

6. Account Registration

  1. Account Creation

    • To place orders, you may checkout as a guest or create an account. You agree to provide accurate and complete information.

  2. Account Security

    • You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

7. Intellectual Property

All content on the Site—text, graphics, logos, images, button icons, software, and data compilations—is the property of CEMOTORS or its content suppliers and protected by U.S. and international intellectual property laws. No license is granted to use any trademarks or copyrighted material without express written permission.

8. Warranty Disclaimers

  1. Manufacturer Warranties

    • Certain Products may carry separate manufacturer warranties. Those warranty terms govern where applicable.

9. Limitation of Liability

To the maximum extent permitted by law, CEMOTORS and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or Products, even if advised of the possibility of such damages. Our total liability for any claim under these Terms will not exceed the amount you paid for the relevant Product.

10. Indemnification

You agree to indemnify and hold harmless CEMOTORS and its affiliates from any claims, losses, damages, liabilities, and expenses (including attorneys’ fees) arising out of your use of the Site, violation of these Terms, or infringement of any rights of a third party.

11. Governing Law and Dispute Resolution

  1. Governing Law

    • These Terms and any disputes arising hereunder are governed by the laws of the State of Michigan, without regard to its conflict of laws principles.

  2. Venue

    • You agree to submit to the exclusive jurisdiction of the state and federal courts located in Eaton County, Michigan.

  3. Arbitration

    • At our election, disputes may be resolved by binding arbitration in Eaton County under the rules of the American Arbitration Association.

12. Changes to Terms

We may update these Terms at any time by posting revised Terms on the Site. The “Last updated” date at the top will reflect changes. Your continued use of the Site after changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be struck and the remaining provisions will remain in full force and effect.

14. Waiver

No failure or delay by CEMOTORS to enforce any right under these Terms will constitute a waiver of that right.

15. Contact Information

If you have questions about these Terms, please contact us:

  • Mailing Address:
    Charlotte Electric Motors LLC
    124 N Lincoln St
    Charlotte, MI 48813

  • Email: [email protected]

  • Phone: 517-543-4080

Thank you for choosing CEMOTORS. We appreciate your business and are committed to providing quality products and service.